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空乘口语,空乘英语,空乘服务英语
一.欢迎词:
' F! o- u( d0 }8 SGood morning (Afternoon,Evening)Ladies and gentlemen :
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The crew member of XX Airlines has the pleasure of welcoming you aborad.
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Would you please put your seat in the upright position,
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fasten your seat belts and lock your table in place.
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We will be taking off in a few mimutes.You are reminded that smoking
3 m% A5 Z9 P# E D( Fand telephone-operation are not permitted at any time during flight.
. s: ^9 A4 H1 e* XPlease use your "call button" if you require assistance-our crew
I; F1 P) p$ M# u" |will attend to your needs.
6 D1 C4 u n3 H! Z6 RWe hope you enjoy a pleasant flight and
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thank you for choosing XX Airlines.
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Ladies and gentlemen:
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Welcome aboard___Airlines FLT___to___.
' }* e3 h1 z. L- Y/ |, o(With an intermediate stop in___).
& H+ Y6 t+ Z7 o, ^Your flight is under the command of Captain___.
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I am the chief purser___,in addition,
_7 n8 m% F! w: r& Vwe have___cabin attendants,___from Thailand,
l; a. G+ _7 n- S7 n# H- J2 Swho will be available through the flight to serve you.
3 ~8 O1 C9 h# iPlease let us know if you need assistance.
! C K2 O- [& g8 w1 c4 a) JThank you.
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各位贵宾:
) p0 J" O! _) Y- r" ^欢迎您搭乘___航空,第___号班机(经过___)前往___。
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今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
) N& j8 m" e" I, D3 y. J7 j3 a0 E$ @___位___籍空服员为大家服务,如果您需要任何协助,请通知空服人员。
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二.安全示范
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Ladies and gentlemen :
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Your cabin attendants have just demonstrated the proper method
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of using the life jacket(and oxygen mask.)
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Please refer to the emergency instruction card in the seat pocket
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for more information.Thank you.
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DOMO 2
3 L: W9 g0 P& y. m4 g- z- {Ladies and gentlemen :
; w$ F8 k3 Q8 B' |( Y9 B: qFor your safety,this aircraft is fully equipped with emergency equipments.
, U* L% n: D. i+ N3 vWe will explain the location and method of use.There are
r1 c+ y+ C& k- D$ \+ O/ teight emergency exits located on the left and right sides respectively.
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They are identified by the exit signs.
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Life jackets are under your seats.In case of emergency,
- s7 s7 y. i. f% W$ \put the jacket over your head,then bring the straps from behind
( i- r" `0 w3 V- \/ e9 L: H& _# Eyou to the front as the attendant is demonstrating.
% N8 X& N5 d8 z; yFasten the straps and pull tight. The jacket will be automatically
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inflated by pulling the two red tabs at the bottom.
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There are two mouth pieces inside the life jacket which can be
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used to inflate the vest by blowing air into them.The oxygen masks are
/ }/ o( f+ J# @; ]in panel over your head. If there is any change in the pressure,
7 X9 u3 n, c8 \( b' E6 uthe masks will fall automatically.The masks are as shown.
5 f4 V5 k$ C7 j; q, LWhen the masks fall,pull one of them to your face.
# y/ Q# C4 a4 [$ e P0 N8 {Cover your nose and mouth then breath normally.
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Place the strap over your head to keep the mask in place.
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If you have an infant,put your mask on first,then put the infant's mask on.
) a; B9 A4 U6 {/ LEach seat is provided wiht seat belts. Please keep them fasted
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whenever seated. Just pull the buckle to unfasten them.
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Please refer to the emergency instruction card in seat pocket
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for more imformation. Thank you.
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三.飞机即将起飞前
6 ~( ?& U1 n* l* [Ladies and gentlemen :
: q3 V3 K3 `* g/ IWe will be taking off shortly.Please make sure that your
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四.预期通过乱流区
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Ladies and gentlemen :
! i& h9 J. ?8 V2 g: H8 R9 PWe will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
; h; B; D# _$ z) a: C9 yThank you.
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遇乱流时:
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We will be passing through turbulence.For your own safety,
& ~/ v6 b0 k5 splease remain seated and fasten your seat belt.
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Thank you.
% z( H5 U" o3 N( v# N# M" B我们即将经过一段不稳定的气流,为了各位的安全,请留在座位上,
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将安全带系好。谢谢。
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. e- Q2 e6 e% l( }五.降落前
t; ^4 B0 @3 O8 KLadies and gentlemen :
' `% y H- L9 R& ?- Y1 f! A0 ]We will soon be landing at the____ (Interational) Airport,
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would you please put you seat in the upright position ,
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Thank you.
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六.降落后
6 Y+ F* W3 v6 {6 H, [* b0 q& NLadies and gentlemen :
+ B8 s9 d Z' S- iWe have landed at ____(Interational) Airport.
; x) B) q1 g+ Z3 z7 IThe present outside temperature
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is ____degrees Centigrade,and the local time is______.
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Please remain seated until the airplane has come to a complete stop and
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don't forget your personal belongings.
5 W7 R0 {( K" e9 x0 FAll crew members thank you for choosing XX Airlines.
% q q# y2 |, m( dWe hope to see youin the near future.
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Thank you and good-bye.
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各位贵宾午安:
我们即将开始下降,预计下午___:___降落在XX机场,请系好您的安全带,
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本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快!
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
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I would like to thank you for flying with XX airlines,
/ b4 c( C8 W$ Q: c* P! U/ X& uI do hope you have enjoyed your flight.
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各位贵宾:
我们现在已经降落在XX国际机场了,在安全带的指示灯没有熄灭、
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班机没有停妥前,请您不要离开座位。下机时请不要忘了随身携带的行李,
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打开座位上方的行李柜时请您特别留意以免行李滑落下来。
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非常感谢您搭乘XX航空公司的班机,并希望很快能再次为您服务。
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Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
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"FASTEN SEAT BELT" sign is turned off
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and the aircraft has come to a complete stop.
3 M+ F2 j" y: u; E+ LPlease don't forget to take along your personal belongings.
! ?$ o5 [ ^* v+ T1 m! bWhen opening the overhead bins;
+ W, ?, T/ C6 }, J' k( }. H3 tplease take care to ensure the contents do not fall out.
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Once again, we would like to thank you
$ p/ b+ o8 T4 o2 w8 y; h' `! Zfor flying with XX Airlines and hope to serving you again soon.